General Information

Please arrive 20-30 minutes prior to your first service in order to be able to relax, give us the proper information, change into the appropriate attire, and to familiarize yourself with our spa and salon so your experience can begin.

Salon

Smocks will be provided in order to protect clothing. Visions cannot be responsible for soiled garments.

Spa

We offer men and women's separate changing rooms with private lockers. When appropriate, robe & slippers will be provided. If you plan on using the coed sauna or any water therapies, please bring your bathing suit. Undergarments are not necessary but can be worn if preferred. Our therapists are trained in the art of draping any body part that is not being treated. You may request a male or female therapist if you prefer.

Salon

Visions Salon is designed to accommodate the entire family. For the safety of your children we ask that they remain with you at all times and maintain an inside voice for the courtesy of our other guests. Any guest under age 18 must have a signed waiver from a parent or guardian.

Spa

While Visions Spa Salon is a family friendly environment Visions Spa is an adult facility and in order to maintain a relaxing atmosphere we ask that children not be allowed to enter the spa. Please keep all talking at a whisper once you have entered the spa and turn all cell phones and pagers off. Guest must of legal age. You may request a male or female service provider. Please inform guest services if you are pregnant, have high blood pressure, allergies or any condition that may be affected by your visit with us.

Fungus-Warts-Athletes Foot

• All disposable implements are discarded.
• All implements are in hospital grade disinfectants.
• Prevent transfer of the above: Natural nail services available. All polish must be owned by guest or have doctor note on file to guarantee no transfer of foot disorders.

Give an experience! Visions Spa salon gift cards may be used towards any service or product and can be purchased in any dollar amount. Available at Visions Spa salon or on our website Gift Card page. Packages must be used within one year however, value of gift card does not expire. Gift Cards are non-refundable.

Reservations

A credit card is required to hold a reservation. No charges are applied as long as the cancellation policy is regarded.

Cancellations

Cancellations or changes to a reservation must be done 24 hours prior to the reservation to avoid charges of the service.

If you cancel your appointment less than 24 hours there will be a 50% re-booking charge applied to your account based on the cost of your cancelled appointment, which must be paid prior to rebooking another appointment.

If you No Show your appointment there will be a 100% re-booking charge applied to your account based on the cost of your cancelled appointment, which must be paid prior to rebooking another appointment.

Brand New Clients must have a credit card on file prior to booking an appointment. If you no show your appointment there will be a 100% charge of the service booked to your card.

Appointments

Appointments are not transferable.

When scheduling any appointment at Visions Spa Salon, that time is reserved for you and you only. No one else can show up for your appointment.

If you show up late for your appointment, we may not be able to complete the full service scheduled and may need to reschedule your appointment.

Online Appointment Policy

Failure to show to online schedule appointment will result in loss of right to Visions Online Booking Program.

Payment

We accept cash, check, Visa, MasterCard and American Express. There is a $30.00 charge on all returned checks.

Gratuities

Gratuities are appreciated but are always at our guests' discretion. Visions Spa Salon accepts gratuities on behalf of a service provider through credit card, gift card and check. Cash may also be given to the service provider or left in our special drop box.

Returns

Returns must be made within 7 days with a receipt. No returns or exchanges on Boutique Items, Nail Polish, Jewelry or Make-up.

Packages

Package prices expire one year from purchase. All services must be rendered the same day unless stated.

Several spa services enhance circulation that drastically increases the effects of alcohol. Due to health and liability concerns alcohol is not permitted on the premises and should not be consumed before or after a treatment.

Personal Items

Visions cannot be responsible for lost or stolen items. Please leave all valuables at home.

Color Waiver

A 48 hour patch test waiver is required for all chemical services unless a patch test has been done.

Other Info: packages, services & prices are subject to change.

Age Restrictions

For clients aged 13-17, a parent must be present during the service, sign a waiver, and remain in the lobby without using spa amenities. Minors aged 17 and under are not permitted to receive massage services or use spa amenities, even with parental consent. Minors under the age of 14 are not permitted to receive any spa services. In the salon's nail department, children aged 12 and under may only receive a polish change.